Shipping Policy

Thank you for shopping with Terrymug.

Order Processing

Orders are typically processed within 1–2 business days after confirmation.

Delivery Time

Estimated delivery time:

• Metro Cities: 3–5 business days

• Other Locations: 5–8 business days

Delivery timelines may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout. We may also offer free shipping on selected products or order values.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable).

Delivery Attempts

Our courier partners will make delivery attempts before returning the package. Please ensure your contact details are accurate.

Incorrect Address

Customers are responsible for providing the correct shipping address. We are not responsible for delays or losses caused by incorrect address details.

Contact Us

For shipping-related queries, please contact us:

Email: rahulsethdelhi2026@gmail.com